Cassel, MD, Patrick H.
Conway, MD, Suzanne F. Delbanco, Ph D, Ashish K.
Saunders, Ph D, and Thomas H. Caroline Sayer and Thomas H. Porter, Ph D and Dr.
Mylod, Ph D and Thomas H. Porter, Ph D and Thomas H.
Porter Ph D, Thomas H. Added on Nov, 13, Added on Nov, 1, Customer Service In Healthcare: Performance Redefined Added on Mar, 22, Healthcare Informatics Added on May, 10, A Conversation with Thomas H.
Spotting an Unengaged Employee: Nurse Staffing and Patient Experience Outcomes: New Engagement White Paper: Lee, MD Added on Nov, 9, Increasing Value in the Emergency Department: Doctors Strive to Do Less Harm: Winston-Salem dick or big survey Experience and Quality Impacts on Reimbursement: Hospitals Try to Reduce Suffering: Performance Metrics as Drivers of Quality: Getting to Second Gear Thomas H.
Patient Experience Key to Improving Outcomes: Certifying the Good Physician: A Work in Progress Thomas H. Lee, MD, hfm magazine, Dec.
Winsron-Salem Satisfaction Scores Aside: Who Should Run a Hospital: Innovating the Patient Experience with Empathy: Producing Peace of Mind: Jeffrey Bendix, Medical Economics, Dec.
The Doctor is In: